Franchise Profile Coach (Full-time) – Austin, TX Greater Area
Thank you for your interest in this position. It is a job opportunity with one of Profile by Sanford's franchise partners. Please apply by submitting your resume and cover letter to firstname.lastname@example.org.
Join America’s newest and most advanced nutrition & wellness coaching company. Profile by Sanford is a wholly owned subsidiary of Sanford Health, one of the nation’s leading, not-for-profit health care systems with locations in 126 communities in nine states & nine countries.
The Profile Coach provides one-on-one nutrition, activity, & lifestyle coaching to members on the Profile program. The Profile Coach will deliver evidence-based protocols as designed by the Clinical Advisory Board while coaching Profile members through the phases of the Profile program at Profile locations or employer worksites. The coach will develop trust and rapport with current and/or potential members while supporting an environment free of discrimination, bias, & judgement. Profile coaches will be expected to demonstrate excellence in building relationships, customer service, enthusiasm, compassion, team work, and empathy.
Understanding the complexity of elevated BMI, and the medical risks associated, is paramount to helping members appreciate the health benefits of the Profile program. Motivational interviewing skills are necessary to effectively assist members with healthy lifestyle modification and weight maintenance. The Profile Coach will understand the research-based methods of the Profile program, such as using meal replacement products for weight loss and weight maintenance, and be able to communicate their value to members. The coach will have advanced understanding of technology that is offered and its usefulness in maintaining weight loss. Each coach will assist with KOS (Key Operating Statistics), business development, evaluating program effectiveness, and process improvement. Coaches are expected to participate in scheduled staff meetings (at least monthly) and continued education to keep abreast of Profile best practices.
All job duties will be carried out using a high level of customer service while promoting and participating in the team concepts at the Profile location. Profile Coaches are expected to promote health and wellness both personally and professionally. Coaches will be expected to respect confidential information of Profile members and Profile business statistics. Regarding the specific scope of the Profile Coach, refer to the Profile Coach Code of Ethics in the Profile Program Training Manual.
Computer skills to include use of Microsoft Word, Excel, Outlook and web navigation, especially the Profile Member and Coach App. Additionally, the Profile Coach will operate Point of Sale, member management, and phone systems.
Minimum of a Bachelor’s degree required. Degree in relevant nutrition or wellness field preferred. Six months prior experience with wellness, fitness, and/or nutrition programs preferred.
Required Credentials (Licensure, Certification, or Registration):
Achieve and maintain Profile Coach Certification.
Mostly day hours, however, scheduled hours will vary dependent on staffing
needs of retail site. Travel for
initial training may be required.
Please submit your cover letter and resume to email@example.com.